Malta Gaming Authority

Title: Gaming Inspector
Directorate: Operations&nbsp;
Reporting to: Head of Inspectorate

Job Purpose
Responsible for ensuring that different entities conform with the law and if need be, provide enforcement. The main areas which are covered by the Inspectorate are Casinos, Controlled Gaming Premises, Commercial Communication Games, Non-Profit Bingos, Non-Profit Lotteries , and the National Lottery

Key Accountabilities/Key Activities
<ul>
<li>Ensures that Licensees are at all times compliant with the laws and regulations as assigned by law.</li>
<li>Manages daily compliance checks on assigned land-based licensees by conducting regular visits to the premises.</li>
<li>Prepare reports on findings from inspections and investigations, documenting any discrepancies or shortcomings.&nbsp;</li>
<li>Stay updated on legislation, gaming regulations, and industry trends to ensure informed decision-making.</li>
<li>Conduct inspections in collaboration with the Police force with respect to complaints, queries, information gathering and various other matters which surface from time to time.</li>
<li>Attends Court sittings and gives evidence on behalf of the Authority if and when required;</li>
<li>Takes active part in licensee inspections whenever required.</li>
<li>Attends training courses as requested by the Authority.</li>
<li>Other tasks as instructed by the Head of Inspectorate and/or Chief Office Operations&nbsp;</li>
</ul>

Technical/Professional Expertise
<ul>
<li>Proficient in business English.</li>
<li>Knowledge of computer applications.</li>
<li>Minimum of 3 years of experience in the gaming industry, specifically in live table games and electronic gaming devices.</li>
<li>A strong educational background or experience in a junior leadership role in gaming settings is essential to support the skills and knowledge required for the role.</li>
<li>Must be able to handle sensitive information with confidentiality and professionalism.</li>
<li>Willingness to work flexible hours, including evenings and weekends, as needed.</li>
<li>Educated up to ‘o’ level standard. Lower qualifications will be considered if accompanied by relevant experience.</li>
<li>Knowledge of the laws and regulations governing lotteries and gaming in Malta is considered an asset</li>
</ul>

Title: Gaming Inspector
Directorate: Operations&nbsp;
Reporting to: Head of Inspectorate

Job Purpose
Responsible for ensuring that different entities conform with the law and if need be, provide...

Gaming Inspector

Position Title: Senior Executive - Anti-Money Laundering
Department: Anti-Money Laundering
Reports to: Manager - Anti-Money Laundering

Job Purpose:
The Senior Executive – Anti-Money Laundering shall report directly to the Anti-Money Laundering Manager in the performance of his/her duties. The selected candidate shall observe and comply with all reasonable, lawful and proper guidelines and directions which may be issued by the Anti-Money Laundering Manager. The Senior Executive – Anti-Money Laundering shall perform supervisory duties and assist with the overall development and strategies of the Anti-Money Laundering Unit.

Main Duties and Responsibilities:
•	Supporting the AML Manager on the day to day operational and strategical matters;
•	Contributing to the development and growth of the AML/CFT Unit;
•	Assisting and where necessary, spearheading initiatives and projects interrelated to the evolvement of the AML Unit;
•	Managing the AML Executives/Officers’ tasks and performance;&nbsp;
•	Leading and supervising the AML Executives/Officers with AML/CFT compliance examinations conducted on Gaming Licensees, independently or jointly with the FIAU;
•	Drafting, reviewing and signing detailed reports of the findings identified during AML/CFT examinations in a timely manner;
•	Presenting the findings together with supporting evidence to the relevant administrative and/or judicial bodies;
•	Liaising with local authorities and stakeholders on AML matters and queries;&nbsp;
•	Conducting Interviews on applicant MLROs, aimed at assessing their competence and knowledge to occupy such role and writing high quality detail;
•	Attending and representing the MGA in meetings and conferences both local and abroad, when necessary; and
•	Performing any other duties and responsibilities that may be assigned from time to time.

Technical/Professional Expertise:
•	In possession of a Bachelor’s degree (MQF level 6 or equivalent) related to the role. Candidates with degrees in the following fields will be given preference: Law, Accounts, IT and Criminology.&nbsp;
•	Excellent report writing skills;
•	Ability to organise and present findings and recommendations in a logical and comprehensible manner (both verbal and written);
•	Excellent command of English language (both written and spoken);
•	At least three (2) years’ experience in a similar role;
•	A minimum of one (1) year experience in a people / team leadership position;
•	Strategic, critical and analytical thinking;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to take ownership and act in line with agreed KPIs;
•	Leadership skills and ownership of work and projects; and
•	Sound knowledge of AML/CFT Laws and Regulations governing the EU and Malta.

Position Title: Senior Executive - Anti-Money Laundering
Department: Anti-Money Laundering
Reports to: Manager - Anti-Money Laundering

Job Purpose:
The Senior Executive – Anti-Money Laundering shall...

Senior Executive - Anti-Money Laundering

Position Title: Intern - Quality Management
Department: Quality Management &amp; OPEX
Team: Quality Management
Reports to: Manager - Quality Management &amp; OPEX
 Job Purpose
•	To assist the Quality Management Team in the day-to-day activities;
•	To gain practical experience in quality management; and
•	To learn how quality control is applied in a systematic manner.
 Main Responsibilities
•	Assist the team in maintaining a quality management system for the MGA;
•	Support in keeping records of controlled documents up-to-date;
•	Assist in maintaining a register of controlled documents for the MGA and ensure that such documents are regularly re-evaluated, and updated as necessary;
•	Assist in Quality awareness campaigns;
•	Contribute to simple quality control tasks;&nbsp;
•	Help in preparing and reviewing standard generic templates;
•	Perform other administrative and support tasks as required by the team.
 Requirements
•	Currently pursuing a bachelor’s degree (MQF level 6 or equivalent) ideally in engineering or science subjects;
•	Interest in learning about quality management and/or process improvement;
•	Basic understanding of quality principles will be considered an asset;
•	Good organisational and analytical skills;
•	Strong written and verbal communication skills in English;
•	Strong attention to detail and accuracy in carrying out tasks;
•	Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint;
•	Eagerness to learn, ask questions and contribute ideas; and
•	Able to work in a team and take guidance from other team members.

Position Title: Intern - Quality Management
Department: Quality Management &amp; OPEX
Team: Quality Management
Reports to: Manager - Quality Management &amp; OPEX
Job Purpose
•	To assist the Quality...

Intern - Quality Management

Position Title: Intern - Officer Authorisations
Department: Authorisations – Regulatory Directorate
Reports to: Senior Executive – Authorisations

Job Purpose
As an Intern Officer within the Authorisations Department, the candidate will be helping/assisting the Authorisations Department in the processing of all applications received by the Malta Gaming Authority, issuing of approvals and in keeping information on all licensee up-to-date.

Key Accountabilities/Key Activities
•	Help the team to carry out a qualitative review of applications received by the Malta Gaming Authority to ensure that companies have submitted the required documentation, applications are complete and the respective fees have been paid;
•	Help in reviewing the due diligence documents and following up with Criminal Probity Team for relevant vetting, in respect of new applications, share and license transfer requests;
•	Maintaining information on all licensees up to date on the Authority’s systems and databases;
•	Help reviewing and drafting approvals for any other additional changes, such as changes within corporate entities, changes within the corporate structure, changes in directors, key persons, games and/or game providers, register/operating address and other company statutory changes;
•	Participating in meetings and/or calls with prospective applicants and licensees and handling of general queries received via e-mail or telephone;
•	Carrying out any other duties/tasks as may be instructed from time to time by the Senior Executive, Team Lead, Manager, Head and/or Chief Regulatory Officer

Technical/Professional Expertise
•	Currently pursuing a bachelor’s degree (MQF level 6 or equivalent) ideally in fields related to criminology or business;
•	Interested in the gaming industry;
•	Interest in business , commerce, accountancy/finance and/or IT shall be considered an asset;
•	Be capable of working within a team, manage multiple engagements and work to demanding deadlines;
•	Ability to identify high risk areas and organise and present findings and recommendations in a concise manner (both verbal and written);
•	Ability to work under pressure in a fast-paced and changing environment;
•	Willing to take ownership and actions.

Position Title: Intern - Officer Authorisations
Department: Authorisations – Regulatory Directorate
Reports to: Senior Executive – Authorisations

Job Purpose
As an Intern Officer within the...

Intern - Officer Authorisations

Position Title: Intern - Technical Analyst Compliance
Department: Compliance &amp; Player Protection
Team: Compliance
Reports to: Assistant Manager - Compliance &amp; Investigations

Job Purpose
To ensure that MGA-Licensed gaming operators are compliant with the applicable laws, regulations and directives. At the same time, it is to be ensured that the goals and functions of the Authority and the Compliance Team are met, and that professional standards are maintained at all times.

Main duties and Responsibilities
•	To assist in the preliminary preparation before compliance audit reports on gaming operators are requested to be conducted by external auditors;
•	To initiate correspondence with external auditors prior to a compliance audit being conducted;
•	To assist in the reviewing of documentation submitted by gaming operators further to a compliance audit, and ensuring that operators submit relevant documentation which are compliant with the applicable laws, and operate in accordance with the Authority’s directives and policies;
•	Reviewing reports submitted by the gaming operators in case of breaches of the company’s information security that adversely affects the confidentiality, integrity and availability of information relating to players, and escalating as necessary;
•	To liaise with other Departments on prudential compliance matters, as necessary;
•	Assisting the Compliance Technical Analyst and Junior Compliance Technical Analysts to conduct:
o	On-site examinations on gaming operators offering live table games; and
o	Targeted Thematic reviews, when necessary; and
•	To carry out any other duties/tasks as may be instructed from time to time by his/her superiors.

Technical/Professional Expertise
•	Currently pursuing a bachelor’s degree (MQF level 6 or equivalent) in Computer Science, Management Information Systems, Commerce, and/or Business;
•	Interested in the gaming industry;
•	Interest in business, commerce, finance, IT and/or accounting will be considered an asset;
•	Experience in regulatory compliance, information systems and/or financial auditing will be considered an asset;
•	Be capable of working within a team, manage multiple engagements and work to demanding deadlines;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to identify and report on sensitive issues;
•	Be smart, highly motivated, well-presented and with good communication skills;
•	Organised and having impeccable report writing skills;
•	Thinks and acts strategically; and
•	Takes ownership and actions.

Position Title: Intern - Technical Analyst Compliance
Department: Compliance &amp; Player Protection
Team: Compliance
Reports to: Assistant Manager - Compliance &amp; Investigations

Job Purpose
To...

Intern - Technical Analyst Compliance

Position Title: Intern - IT Operations&nbsp;
Department: Infrastructure and Security&nbsp;
Reports to: Infrastructure and Security Senior Executive&nbsp;
&nbsp;&nbsp;
Job Purpose&nbsp;
The Employee shall be reporting directly to the Executive – Infrastructure and Security and shall ensure the efficient and smooth running of IT Operations, together with ensuring optimal IT support to the Authority’s employees.&nbsp;
&nbsp;&nbsp;
Key Accountabilities/ Key Activities&nbsp;&nbsp;
<ul>
<li>Provide level 1 support to internal users via the ticketing system to both local and remote users.&nbsp;</li>
<li>Help to administer, monitor and audit the health of Microsoft Windows and Linux servers.&nbsp;</li>
<li>Assisting in the setting up audio-visual technologies in respective meeting-rooms.&nbsp;</li>
<li>Help the IT Department to testing and evaluate new technologies both from hardware and software perspective.&nbsp;</li>
<li>Supporting roll-out of new applications, services and hardware to users.&nbsp;</li>
<li>Monitor proactively IT assets and helps the department to keep an updated IT Inventory.&nbsp;&nbsp;</li>
<li>Develop and maintain technical documentation.&nbsp;</li>
<li>Take ownership of tasks and projects assigned to you.&nbsp;</li>
<li>Support the IT strategy in order to help the company meet its goals and long-term vision.&nbsp;</li>
</ul>
&nbsp;&nbsp;
Technical/Professional Expertise&nbsp;&nbsp;
<ul>
<li>Currently pursuing a bachelor’s degree (MQF level 6 or equivalent)in an IT-related course.&nbsp;</li>
<li>Familiar with various operating systems and platforms (Windows 11, Mac OS)&nbsp;</li>
<li>Basic knowledge of networking (LAN, WAN)&nbsp;</li>
<li>Excellent command of English both written and spoken; • Ability to work under pressure in a fast-paced and changing environment;&nbsp;</li>
<li>A positive attitude and enthusiasm to learn.&nbsp;</li>
<li>Must enjoy working in a team environment.&nbsp;</li>
<li>Be disciplined and capable of working on your own initiative.&nbsp;</li>
<li>Basic troubleshooting skills</li>
</ul>

Position Title: Intern - IT Operations&nbsp;
Department: Infrastructure and Security&nbsp;
Reports to: Infrastructure and Security Senior Executive&nbsp;
&nbsp;&nbsp;
Job Purpose&nbsp;
The Employee...

Intern - IT Operations

Position Title: Intern - Officer Investigations &amp; Intelligence&nbsp;
Department: Compliance &amp; Player Protection
Team: Investigations &amp; Intelligence
Reports to: Assistant Manager - Compliance &amp; Investigations

Job Purpose
To ensure that former MGA authorised gaming operators are no longer offering gaming services to/from or through a Maltese legal entity. At the same time, it is to be ensured that the goals and functions of the Authority and the Investigations and Intelligence Department are met, and that professional standards are maintained at all times.

Main duties and Responsibilities
•	To assist in the monitoring of companies that either have had their licence surrendered or cancelled, or Recognition Notice holders that have had their certificate cancelled, expired or terminated, with the aim of ensuring termination of operations;
•	To assist in the monitoring of companies that have applied for a licence, or a Recognition Notice certificate, and whose application has either been withdrawn by the applicant, or rejected by the MGA;&nbsp;
•	To assist in the monitoring of websites that are no longer authorised by the MGA;
•	To offer investigative support to other areas of the MGA, as instructed by senior management;
•	To keep abreast with developments, policies and procedures issued by EU institutions, the Government of Malta, its authorities and entities, as well as organisations and constituted bodies;
•	To ensure that the goals and functions of the Authority and the Team are met, and that professional standards are maintained at all times;
•	To assist the Intelligence Officer with any work in relation to Ongoing Monitoring on MGA- Authorised operators and individuals; and
•	To carry out any other duties/tasks as may be instructed from time to time by the respective superiors.

&nbsp;Technical/Professional Expertise
•	Currently pursuing a bachelor’s degree (MQF level 6 or equivalent), ideally in fields related to criminology, psychology, sociology and/or law;
•	Interested in the gaming industry and social science;
•	Interest in the gaming industry, investigations and intelligence shall be considered an asset;
•	Be capable of working within a team, manage multiple engagements, and work to demanding deadlines;
•	Ability to identify and report on sensitive issues, and willing to take ownership;
•	Be smart, highly motivated, well-presented, and with good communication skills; and
•	Organised and having very good report writing skills.&nbsp;

Position Title: Intern - Officer Investigations &amp; Intelligence&nbsp;
Department: Compliance &amp; Player Protection
Team: Investigations &amp; Intelligence
Reports to: Assistant Manager -...

Intern - Officer Investigations & Intelligence

Position Title: Intern - Officer Compliance
Department: Compliance &amp; Player Protection
Team: Compliance
Reports to: Assistant Manager - Compliance &amp; Investigations

Job Purpose
To ensure that MGA-Licensed gaming operators are compliant with the applicable laws, regulations and directives. At the same time, it is to be ensured that the goals and functions of the Authority and the Compliance Team are met, and that professional standards are maintained at all times.

Main duties and Responsibilities
•	To assist in maintaining information on all licensees up to date on the Authority’s systems and databases;
•	To help compliance officers in the operator check process;
•	To assist in drafting Letters of Good Standing and Breach Reports;
•	To help the auditors in ensuring that operators submit relevant documentation which are compliant with the applicable law, and operate in accordance with the Authority’s directives and policies;
•	To follow up on any conditions imposed on operators, making sure that these are duly respected and actioned-upon;
•	To liaise with other Departments on prudential compliance matters, as necessary; and
•	To carry out any other duties/tasks as may be instructed from time to time by the respective superiors.

Technical/Professional Expertise
•	Currently pursuing a bachelor’s degree (MQF level 6 or equivalent)
•	Interested in the gaming industry;
•	Interest in business, commerce, finance, IT and/or accounting will be considered an asset;
•	Experience in regulatory compliance will be considered as an asset;
•	Be capable of working within a team, manage multiple engagements and work to demanding deadlines;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to identify and report on sensitive issues in a concise manner;
•	Be smart, highly motivated, well-presented and with good communication skills;
•	Organised and having impeccable report writing skills;
•	Thinks and acts strategically; and
•	Takes ownership and actions.

Position Title: Intern - Officer Compliance
Department: Compliance &amp; Player Protection
Team: Compliance
Reports to: Assistant Manager - Compliance &amp; Investigations

Job Purpose
To ensure that...

Intern - Officer Compliance

Position Title: Intern - Human Resources&nbsp;
Department: Human Resources&nbsp;&nbsp;
Reports to: Senior Executive - Human Resources&nbsp;

Job Purpose 
To support the HR team in delivering initiatives across key areas including learning and development, employee engagement, and HR operations. The intern will gain exposure to all areas of HR and its practices, contributing to projects that enhance the employee experience while assisting with day-to-day activities. This role provides an opportunity to develop a deeper understanding of HR within a high-performing, employee-focused environment.&nbsp;

Key Accountabilities/Key Activities 

Assist in preparing HR communications, presentations, and reports for internal stakeholders.&nbsp;
Coordinate HR activities with internal teams, ensuring alignment with strategic objectives.&nbsp;
Assist with learning and development initiatives, including workshops, training sessions, and internal programmes.&nbsp;
Support employee engagement activities to foster a positive workplace culture and team cohesion.&nbsp;
Contribute to HR projects, such as policy reviews, HR reporting, and process improvements.&nbsp;
Assist with recruitment-related tasks and other HR initiatives.&nbsp;
Maintain accurate records and perform administrative tasks as needed.&nbsp;
Support HR in identifying opportunities for process improvements and contribute ideas to enhance team efficiency and employee experience.&nbsp;

Technical/Professional Expertise 

Currently pursuing a bachelor’s degree (MQF level 6 or equivalent) in Human Resources, Psychology, Management, Business, or a related field.&nbsp;
Strong analytical skills and a curiosity for understanding HR processes, workforce trends, and organisational development.&nbsp;
Excellent written and verbal communication skills; able to engage effectively with diverse stakeholders.&nbsp;
Detail-oriented, solutions-focused, and highly organised.&nbsp;
Ability to work independently and collaboratively within a dynamic team.&nbsp;
Enthusiasm for HR strategy, employee engagement, and fostering a positive workplace culture.&nbsp;
Professionalism, discretion, and integrity in handling confidential information.&nbsp;

&nbsp;

Position Title: Intern - Human Resources&nbsp;
Department: Human Resources&nbsp;&nbsp;
Reports to: Senior Executive - Human Resources&nbsp;

Job Purpose 
To support the HR team in delivering...

Intern - Human Resources

Position Title: Senior Executive – Regulatory Supervision
Directorate: Regulatory&nbsp;
Reports to: Head - Regulatory Supervision
Job Purpose 
To be responsible for the overall management of the Regulatory Supervision team’s operational functions. In addition, the role entails acting as the main point of contact for matters related to Regulatory Supervision and shall be the main liaison between the various directorates within the Authority.
Main Duties and Responsibilities
• Responsible for the recruitment and management of the Regulatory Supervision team which is composed of Financial Compliance Officers, Financial Analysis Officers and Supervisory Officers;
• Effectively leading the team, ensuring that unmatched operator experience and collaboration amongst the Authority’s teams is constantly on top of the agenda;
• Responsible for the training of staff in different facets and roles;
• Researching the various financial risk factors that may affect licensees;
• Managing a licensee’s financial risk profile as well as any other risks that may be identified;
• Proposing and actioning risk mitigation measures;
• Overseeing the review of financial statements and other ancillary documentation, Monthly Player Funds Reports, Agreed Upon Procedures reports, player account applications, data extractions, Player Funds Report audits, Monthly B2B Compliance Reports, and other ad-hoc projects;
• Formulating and maintaining processes/policies/procedures to achieve the objectives of the Directorate as may be communicated from time to time;
• Providing regular updates to senior management team, Supervisory Council and/or ExCo when required;
• Ensuring the goals and functions of the Authority and the Directorate are met and that professional standards are maintained at all times;
• Building an effective rapport with licensees and other teams within the Authority, ensuring excellent communication;
• Representing the Authority in various conferences and workshops as may be required;
• Carrying out any other duties as directed by senior management.
Technical/Professional Expertise&nbsp;
• Degree in Finance or equivalent (MQF level 6 or equivalent);&nbsp;
• Possession of relevant gaming experience in regulatory functions shall be considered an asset;
• Additional professional certifications and experience in Finance, Auditing and/or Compliance shall be considered an asset;
• Knowledge of the laws and regulations governing gaming in Malta shall be considered an asset;
• Computer literate and proficient in Microsoft applications. Excellent Microsoft Excel, Microsoft Word and PowerPoint skills required;
• A very good command of the English language;
• Impeccable report writing skills;
• Attention to detail;
• In possession of good organisational skills, ability to give directions, mentor and motivate the respective team;
• Ability to work under pressure in a fast-paced and changing environment;
• Ability to identify high risk areas and effectively present the relative findings and recommendations in a concise manner (both verbal and written);
• Ability to identify and report on sensitive issues;
• Thinks and acts strategically;
• Takes ownership and actions

Position Title: Senior Executive – Regulatory Supervision
Directorate: Regulatory&nbsp;
Reports to: Head - Regulatory Supervision
Job Purpose 
To be responsible for the overall management of the...

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