Malta Gaming Authority

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Position Title: Junior Technical Analyst – Technical Compliance
Department: Regulatory Oversight
Reports to: Senior Technical Analyst – Technical Compliance 
Job Purpose
As a Junior Technical Analyst within the Regulatory Oversight Department’s Technical Compliance Team, the selected candidate will support the review and processing of applications submitted by Authorised Persons, and assist in compliance audits, technical reviews, and other oversight activities. The role involves evaluating Authorised Persons’ systems and technical infrastructure to ensure adherence to applicable laws, regulations, directives, and other requirements. The candidate will also contribute to upholding the Authority’s professional and operational standards across all Authorised Persons.

Main Duties and Responsibilities
The Employee's duties and responsibilities shall include, but shall not be limited to:
•	Reviewing applications submitted by Authorised Persons and assessing the supporting technical documentation to ensure that operational policies, information security controls, gaming systems, and agreements comply with the Authority’s standards.
•	Assisting Technical Analysts with post-licensing compliance obligations, including:
	reviewing compliance audit reports compiled by third-party service providers, on all types of gaming operations and affiliated entities;
	conducting local and foreign on-site audits on Authorised Persons offering live table games; and
	carrying out Supervisory Engagements, when necessary.
•	Reviewing of documentation submitted by Authorised Persons further to a compliance review and liaising accordingly with other internal departments and Authorised Persons. In fulfilling tasks, the Junior Technical Analyst is expected to:
	review and monitor compliance of Authorised Persons’ systems and submit recommendations;
	ensure completion of inspection assignments, and provide independent, objective assurance; and
	ensure final reports are issued with all recommendations.
•	Ensuring that any non-compliances observed are communicated to Authorised Persons, escalated internally and resolved within a reasonable timeframe, as agreed by the Authority.
•	Reviewing reports submitted by Authorised Persons in the case of breaches of the company’s information security that adversely affects the confidentiality, integrity and availability of information relating to players. Subsequently communicating with gaming licenses for further information, if necessary.
•	Reviewing applications for new or changes to Games, Game Providers, Domains and Verticals.
•	Initiating System Audits and System Reviews when required, and assisting with their review.&nbsp;
•	Participate in meetings with prospective gaming licence applicants.&nbsp;&nbsp;
•	Ensuring the goals and functions of the Authority and the Department are met and that professional standards are maintained at all times.
•	To liaise with other MGA Departments as necessary.
•	To assist in the drafting of detailed reports and memos.
•	Carrying out any other duties/tasks as may be instructed from time to time by the management team. 
Role Expectations
•	Diploma in areas related to computer science, information systems, business, finance, or accounting (MQF Level 5 or equivalent);
•	Willingness to pursue recognised certification to undertake IT audits (such as CISA or equivalent). The Authority offers to sponsor employees who do not possess such certification in due course;
•	Ability to identify high-risk areas, presenting your findings and recommendations in a clear and concise manner, both verbally and in writing;
•	Experience in information systems and/or financial auditing is considered an asset; however, we also encourage candidates with a strong interest in the IT sector to apply.
•	Ability to work collaboratively in a team, manage multiple engagements, and thrive in a fast-paced environment;
•	Take ownership of your responsibilities, demonstrating motivation, professionalism, and excellent communication skills.

Position Title: Junior Technical Analyst – Technical Compliance
Department: Regulatory Oversight
Reports to: Senior Technical Analyst – Technical Compliance
Job Purpose
As a Junior Technical Analyst...

Junior Technical Analyst (Jobsplus Permit Number 291/2026)

Position Title: Senior Policy Analyst&nbsp;
Directorate: Policy, International Affairs and Research &amp; Insight
Reports to: Chief Officer – Policy and International Affairs 
Job Purpose
The Senior Policy Analyst will play a key role in shaping and implementing the Authority’s policy agenda. This position involves leading policy development projects, coordinating stakeholder engagement, and working closely with the Research &amp; Insight team to ensure that regulatory decisions are informed by evidence and aligned with best practices. The role requires strong analytical skills, excellent communication abilities, and a proactive approach to managing complex policy initiatives.
Key Duties and Responsibilities
Policy Development:
• Lead the drafting and review of policy documents, consultation papers, and regulatory guidelines.
• Conduct policy analysis to assess implications of proposed changes and emerging trends.
• Ensure alignment of policy initiatives with the Authority’s strategic objectives and regulatory framework.
Stakeholder Engagement &amp; Consultation Leadership:
• Lead the full consultation process, including public consultations, targeted stakeholder engagements, and focus groups.
• Design and manage consultation timelines, ensuring transparency and inclusivity.
• Analyse feedback from consultations and focus groups, synthesising responses into actionable insights and reports.
• Represent the Authority in meetings and forums, ensuring clear communication of policy positions. Collaboration with Research &amp; Insight:
• Work closely with the Research &amp; Insight team to integrate evidence-based findings into policy proposals.
• Support thematic studies and comparative analyses to inform regulatory approaches. 
Reporting &amp; Communication:
• Prepare concise policy briefs and internal notes for senior management and decision-makers.
• Contribute to public-facing documents that explain policy changes and their rationale.
• Carry out such other duties and functions as may be assigned by Chief Officer – Policy &amp; International Affairs. 
Professional Expertise
• Bachelor’s or Master’s degree in Policy, Law, Economics, or a related field (MQF level 6 or equivalent).
• Minimum 2 years of experience in policy development, regulatory affairs, or a similar role.
• Proven experience in leading consultation processes, including stakeholder engagement and feedback analysis.
• Strong analytical and critical thinking skills, with the ability to interpret complex information.
• Excellent written and verbal communication skills in English.
• Familiarity with gambling regulation or other regulated sectors is an asset.
• Ability to manage multiple projects and deliver under tight deadlines

Position Title: Senior Policy Analyst&nbsp;
Directorate: Policy, International Affairs and Research &amp; Insight
Reports to: Chief Officer – Policy and International Affairs 
Job Purpose
The Senior...

Senior Policy Analyst (Jobsplus Permit 289/2026)

Position Title: Intern - Sports Betting Integrity 
Department: Regulatory Oversight
Reports to: Senior Executive – Sports Betting Integrity&nbsp;

Job Purpose
The purpose of the intern role is to support the Sports Betting Integrity team within the Regulatory Oversight Department by managing and recording information received through the team’s multiple channels on Excel and the Case Management system. This includes preparing weekly alerts and ensuring all relevant information is up to date.&nbsp;

Main Duties and Responsibilities
•	To monitor any incoming emails within the Sports Betting Integrity mailbox;
•	To liaise with other Departments on Sports Betting Integrity matters, as necessary;&nbsp;
•	Assist the Sports Betting Integrity team by ensuring that all Suspicious Betting Reports, issued Alerts, and any ad hoc requests are accurately recorded and maintained on the Authority’s systems and databases. This includes diligently logging and managing information to guarantee it is both current and properly organised.&nbsp;
•	Carry out any other duties or tasks as instructed by the respective superiors, contributing to the overall objectives of the Sports Betting Integrity team and Regulatory Oversight Department.&nbsp;

Technical/Professional Expertise
•	Candidate must be currently pursuing an educational course equivalent to MQF Level 6 in Criminology, Law or a related area;
•	Interested in the gaming industry;
•	Interest in sports, match-fixing and sports law will be considered an asset;
•	Be capable of working within a team, managing multiple engagements and working to demanding deadlines;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to identify and report on sensitive issues in a concise manner;
•	Be smart, highly motivated, well-presented and with good communication skills;
•	Organised and having impeccable report writing skills;
•	Thinks and acts strategically; and
•	Takes ownership and actions.

Position Title: Intern - Sports Betting Integrity 
Department: Regulatory Oversight
Reports to: Senior Executive – Sports Betting Integrity&nbsp;

Job Purpose
The purpose of the intern role is to...

Intern - Sports Betting Integrity

Title : Intern - Finance Operations
Department : Finance
Directly reports to : Finance Manager &amp; Assistant Manager Procurement

Job Summary
The person will be assisting the finance team with day to day responsibilities.

Main Duties and Responsibilities 

1.	Assisting with bank reconciliations. This will involve making sure that records are reconciled with supporting documents.&nbsp;&nbsp;
2.	Handle and chase for supplier statements. This includes reconciliation to our accounts, and proper filing of statements.
3.	Receiving and inputting supplier invoices into our procurement system.
4.	Assisting with supplier payment postings.
5.	Assisting with the allocation of invoices to the various departments within the authority.
6.	Performing a monthly stationery stock take, and advise the finance administrator of items to be re-stocked.
7.	To monitor the suppliers failing to send vat receipts
8.	Filing and any other administrative duties.
9.	Sorting of supplier soft copy invoices.
10.	Assisting in any other ad-hoc duties as requested by the superiors.

Technical/Professional Expertise:
1.	Candidate must be currently pursuing an educational course equivalent to MQF Level 5 or 6 in Finance.
2.	Be capable of working within a team;
3.	Possess good organizational skills;
4.	Be smart, highly motivated, well presented and with good communication skills;
5.	Be ethical, acting with integrity and honesty;
6.	Takes ownership, initiatives and actions.

Title : Intern - Finance Operations
Department : Finance
Directly reports to : Finance Manager &amp; Assistant Manager Procurement

Job Summary
The person will be assisting the finance team with day...

Intern - Finance Operations

Position Title: Intern - Compliance
Department: Regulatory Oversight
Reports to: Assistant Manager – Compliance &amp; Technical

Job Purpose
To ensure that MGA-Licensed gaming operators are compliant with the applicable laws, regulations and directives. At the same time, it is to be ensured that the goals and functions of the Authority and the Compliance Team are met, and that professional standards are maintained at all times.

Main duties and Responsibilities
•	To assist in maintaining information on all licensees up to date on the Authority’s systems and databases;
•	To help compliance officers in the desktop review process;
•	To assist in drafting Letters of Good Standing and Enforcement Breach Reports;
•	To follow up on any conditions imposed on licensees, making sure that these are duly respected and actioned-upon;
•	To conduct ongoing monitoring checks on licensees, as guided by the Compliance team members;
•	To assist with the review of Recognition Notice applications;
•	To monitor any incoming emails within the Compliance mailbox;
•	To liaise with other Departments on prudential compliance matters, as necessary; and
•	To carry out any other duties/tasks as may be instructed from time to time by the respective superiors.

Technical/Professional Expertise
•	Candidate must be currently pursuing an educational course equivalent to MQF Level 6;
•	Interested in the gaming industry;
•	Interest in business, commerce, finance, IT, and/or accounting will be considered an asset;
•	Experience in regulatory compliance will be considered as an asset;
•	Be capable of working within a team, managing multiple engagements and working to demanding deadlines;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to identify and report on sensitive issues in a concise manner;
•	Be smart, highly motivated, well-presented and with good communication skills;
•	Organised and having impeccable report writing skills;
•	Thinks and acts strategically; and
•	Takes ownership and actions.

Position Title: Intern - Compliance
Department: Regulatory Oversight
Reports to: Assistant Manager – Compliance &amp; Technical

Job Purpose
To ensure that MGA-Licensed gaming operators are compliant...

Intern - Compliance

Position Title: Intern Officer - Authorisations
&nbsp;Department: Authorisations – Regulatory Directorate 
&nbsp;Reports to: Business Manager – Authorisations 

Job Purpose&nbsp;
As an Intern Officer within the Authorisations Department, the candidate will be helping/assisting the Authorisations Department in the processing of all applications received by the Malta Gaming Authority, issuing of approvals and in keeping information on all licensee up-to-date.&nbsp;

Key Accountabilities/Key Activities 
•	Help the team to carry out a qualitative review of applications received by the Malta Gaming Authority to ensure that individuals have submitted the required documentation, applications are complete and the respective fees have been paid;&nbsp;
•	Help in reviewing the due diligence documents and following up with Criminal Probity Team for relevant vetting, in respect of new applications, renewals, addition of involvement and termination of roles and change of employment;&nbsp;
•	Maintaining information on all licensees and individuals up to date on the Authority’s systems and databases;&nbsp;
•	Help reviewing and drafting approvals for any other additional changes, such as changes in directors, key persons, Highly qualified applicants amongst others.
•	Participating in meetings and/or calls with prospective applicants and licensees and handling of general queries received via e-mail or telephone;&nbsp;
•	Carrying out any other duties/tasks as may be instructed from time to time by the Business Manager, Head and/or Chief Regulatory Officer&nbsp;

Technical/Professional Expertise 
•	In pursue of an undergraduate Degree ideally in fields related to IT, criminology or business;&nbsp;
•	Interested in the gaming industry;&nbsp;
•	Interest in business , commerce, accountancy/finance and/or IT shall be considered an asset;&nbsp;
•	Be capable of working within a team, manage multiple engagements and work to demanding deadlines;&nbsp;
•	Ability to identify high risk areas and organise and present findings and recommendations in a concise manner (both verbal and written);&nbsp;
•	Ability to work under pressure in a fast-paced and changing environment;&nbsp;
•	Willing to take ownership and actions.&nbsp;

Position Title: Intern Officer - Authorisations
&nbsp;Department: Authorisations – Regulatory Directorate 
&nbsp;Reports to: Business Manager – Authorisations 

Job Purpose&nbsp;
As an Intern Officer...

Intern Officer - Authorisations

Position Title: Intern - Quality Management
Department: Quality Management &amp; Operational Excellence
Reports to: Head - Quality Management &amp; Operational Excellence

Job Purpose
•	To assist the Quality Management Team in the day-to-day activities;
•	To gain practical experience in quality management; and
•	To learn how quality control is applied in a systematic manner.

Main Responsibilities
•	Assist the team in maintaining a quality management system for the MGA;
•	Support in keeping records of controlled documents up-to-date;
•	Assist in maintaining a register of controlled documents for the MGA and ensure that such documents are regularly re-evaluated, and updated as necessary;
•	Assist in Quality awareness campaigns;
•	Contribute to simple quality control tasks;&nbsp;
•	Help in preparing and reviewing standard generic templates;
•	Perform other administrative and support tasks as required by the team.

Requirements
•	Currently pursuing a Bachelor’s degree in engineering or science subjects;
•	Interest in learning about quality management and/or process improvement;
•	Basic understanding of quality principles will be considered an asset;
•	Good organisational and analytical skills;
•	Strong written and verbal communication skills in English;
•	Strong attention to detail and accuracy in carrying out tasks;
•	Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint;
•	Eagerness to learn, ask questions and contribute ideas; and
•	Able to work in a team and take guidance from other team members.

Position Title:  Intern - Quality Management
Department: Quality Management &amp; Operational Excellence
Reports to: Head - Quality Management &amp; Operational Excellence

Job Purpose
•	To assist...

Intern - Quality Management

Position Title: Intern - Project Management
Department: Project, Programme Management Department (PMD)
Reports To: Manager – Projects

Job Purpose
The Programme Management Intern will support the PMD in the planning, execution, and monitoring of regulatory and strategic projects. This internship is designed as a talent incubation opportunity, providing hands-on experience in project management and exposure to MGA’s operations, with the potential for further opportunities within MGA.
Key Responsibilities
•	Assist in planning, executing, and monitoring ongoing projects.
•	Support the updating and maintenance of the project management system.
•	Collect and document risks, issues, and lessons learned from project teams.
•	Prepare and maintain project documentation, including status reports and risk logs.
•	Participate in project meetings, workshops, and reviews.
•	Communicate project status and updates to stakeholders..
•	Collaborate with team members and contribute to a positive team environment.
•	Undertake other tasks as delegated by the Manager – Projects.

Requirements
•	Currently pursuing a Degree in Project Management, Business Administration, Accounts, Economics, Criminology, Public Policy, or a related field.
•	Strong organisational and communication skills.
•	Proficiency in English.
•	Ability to work independently and as part of a team.
•	Eagerness to learn and contribute to MGA’s mission.
•	Familiarity with project management software is an asset.

Position Title:  Intern - Project Management
Department: Project, Programme Management Department (PMD)
Reports To: Manager – Projects

Job Purpose
The Programme Management Intern will support the...

Intern - Project Management

Position Title: Intern - Technical
Department: Regulatory Oversight Team: Technical 
Reports to: Senior Executive – Regulatory Oversight

Job Purpose
The Intern - Technical within the Regulatory Oversight Department will assist in the review and processing of applications handled by the Department, working as part of a team and under guidance throughout the internship. The role supports the Authority in ensuring that MGA licensed gaming operators comply with applicable laws, regulations, and directives, while contributing to the achievement of the Authority’s objectives and maintaining professional standards at all times.

Main Duties and Responsibilities
•	Review documentation submitted by gaming operators, including but not limited to additional games, game providers, and related policies and procedures;
•	Assist in the review of audit reports and live studio inspections;
•	Support the Technical Analyst and Junior Technical Analyst in the completion of reviews and examination assignments;
•	Liaise with other departments as necessary;
•	Assist in the preparation prior to compliance audits of gaming operators being conducted by external auditors;
•	Initiate correspondence with external auditors ahead of scheduled compliance audits;
•	Review reports submitted by gaming operators in relation to information security breaches and escalate matters as necessary;
•	Carry out any other duties as may be assigned by management from time to time.

Technical / Professional Expertise
•	Currently pursuing a bachelor’s degree in Computer Science, Management Information Systems, Commerce, Business, or a related field (MQF Level 6);
•	Demonstrates an interest in the gaming industry;
•	Experience in regulatory compliance, information systems, and/or financial auditing will be considered an asset;
•	Able to work effectively within a team, manage multiple tasks, and meet demanding deadlines;
•	Comfortable working under pressure in a fast paced and evolving environment;
•	Able to identify and report sensitive issues appropriately;
•	Highly motivated, well presented, and articulate, with strong written and verbal communication skills; and
•	Demonstrates strategic thinking and takes ownership.

Position Title:  Intern - Technical
Department: Regulatory Oversight Team: Technical 
Reports to: Senior Executive – Regulatory Oversight

Job Purpose
The  Intern - Technical within the Regulatory...

Intern - Technical

Position Title: Intern - Player Protection
Department: Player Protection Team
Reports to: Senior Executive - Player Protection
&nbsp;
Job Purpose
Support the Player Protection Team in its daily functions. This includes the distribution and processing of complaints and disputes, addressing the existing backlog related to land-based operations, and contributing to the refinement of internal monitoring systems. The role also involves identifying and reporting on emerging trends that may warrant regulatory attention or internal escalation. Additionally, the post-holder will support ongoing strategic initiatives and may be assigned work on more complex, cross-functional cases—based on performance and training progression.&nbsp;

Main duties and Responsibilities
•	Handle physical land-based self-exclusion forms, including scanning, uploading, shredding, and updating the internal system once exclusions expire. This also includes assisting with the backlog of historical documentation.
•	Assign and delegate new tickets received daily by the Player Support Team, ensuring timely triage and efficient pipeline management. Respond to player queries that can be resolved via an ADR entity.
•	Support the internal monitoring process by maintaining and refining the ticket tagging system used in complaint handling, to improve tracking, categorisation, and resolution timelines.
•	Compile and consolidate statistical data for monthly internal reporting, ensuring accuracy and timely delivery.
•	Verify ADR enclosure submissions, follow up on missing reports, and liaise with licensees who have not met submission requirements, escalating where necessary.

Technical/Professional Expertise
•	Candidate must be currently pursuing an educational course equivalent to MQF Level 6;
•	Interested in the gaming industry;
•	Be capable of working within a team, manage multiple engagements and work to demanding deadlines;
•	Ability to work under pressure in a fast-paced and changing environment;
•	Ability to identify and report on sensitive issues in a concise manner;
•	Be smart, highly motivated, well presented and with good communication skills;
•	Organised and having impeccable report writing skills; and
•	Takes ownership and actions.

Position Title:  Intern - Player Protection
Department:   Player Protection Team
Reports to:      Senior Executive - Player Protection
&nbsp;
Job Purpose
Support the Player Protection Team in its...