Position Title: Officer - Authorisations

Department: Authorisations

Reports to: Senior Executive – Authorisations

Role Purpose

The Authorisations Officer supports the Authorisations’ team in the assessment and processing of various applications submitted to the Malta Gaming Authority Authority (the ‘Authority’, or, the ‘MGA’) by conducting identification and verification checks of individuals and entities, performing structured reviews, analysing and reviewing documentation, and ensuring that applications are complete, accurate, and in line with regulatory requirements policies, and procedures. The Officer works closely with applicants and internal stakeholders, contributing to sound decision-making and ensuring that the authorisation process is carried out efficiently, consistently and to the Authority’s expected standards.

Key Accountabilities/Key Activities

• Carry out a qualitative review of applications received by the Authority ensuring that documentation, declarations, fees and supporting evidence meet regulatory and procedural requirements. This includes:

o Conducting identification and verification of individuals and entities.

o Reviewing corporate structures and structural arrangements.

o Ensuring all submitted documentation is complete, consistent, and accurate.

• When assigned, initiate and coordinate Criminal Probity Screening (CPS) checks, ensuring that required documents are submitted, screening outcomes are monitored and outstanding issues are escalated appropriately.

• Assess and process other application types, including but not limited to Licence Surrenders, Voluntary Licence Suspensions, Recognition Notices, changes to existing licences and other Authorisation-related applications, ensuring that all related records are updated in the Authority’s CRM system.

• Perform initial checks on applications to confirm that all required information, documentation and fees have been submitted.

• Review and assess legal documents, declarations, resolutions, and other supporting documentation to ensure alignment with applicable regulatory requirements.

• Request clarifications or additional documentation from applicants where necessary and follow up to resolve any inconsistencies, gaps or outstanding matters.

• Draft internal memoranda outlining findings and provide recommendations for approval or rejection of applications.

• Process and issue approvals for Key Persons and other related certificates as necessary, ensuring that all corresponding records are updated in the Authority’s CRM system.

• Process statutory and structural change applications and any related amendments.

• Participate in meetings with prospective and current applicants as required, ensuring clear communication of regulatory expectations and outstanding matters.

• Liaise with other departments to support the assessment of applications and the resolution of cross-functional matters.

• Maintain up-to-date and accurate case files and and ensure that all internal systems are updated accordingly.

• Contribute to improvements in internal processes, templates, and procedures by identifying inefficiencies and proposing practical enhancements.

• Carry out any other duties as may be assigned by management from time to time, including participation in training, conferences, meetings, or cross-departmental projects to support the Department’s and the Authority’s objectives.

Technical/Professional Expertise

• In possession of a Degree (MQF Level 6 or equivalent) in Business, Finance, Management, Criminology or a related field. Candidates with Diploma Level (MQF Level 5 or equivalent) will be considered if accompanied by related experience;

• Knowledge of accounting practices, work experience in Compliance, KYC or Finance, and experience in a regulatory, compliance, or financial services environment are considered assets.

• Prior experience in customer due diligence, or reviewing corporate structures is highly desirable.

• Strong analytical, organisational, and problem-solving skills, a high level of motivation and the ability to communicate clearly and professionally.

• Excellent written and verbal communication abilities.

• High attention to detail and accuracy.

• Sound judgement and discretion in handling sensitive or confidential information.

• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

• A professional, collaborative attitude and willingness to learn.